Returns & Exchanges

At My Ride, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return it within 30 days of delivery. Items must be in original, unused condition with all tags and packaging intact to qualify for a full refund.

1

Initiate Your Return

Log into your My Ride account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all labels and accessories are included to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided in your email, attach it to the package, and drop it off at any authorized carrier location.

4

Get Refunded

Once our warehouse team inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing